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Pre-registration FAQs

Accessing the Website

I am having problems accessing the website.

If you are having difficulties accessing the website, it could be one of a number of problems:

Your Browser
You should be using Microsoft Explorer, Netscape or Firefox to view the website. Other browsers may be incompatible. You will not be able to successfully access the site using the AOL browser.

Your Security Settings
If you are using Microsoft XP, there is a firewall included in your operating system. This firewall may block information being passed and will not allow the website to function properly. If you are experiencing problems accessing the site and have a Microsoft XP firewall running, disable the firewall while you are working on the site.

Your Professional Status
When you registered with Pharmalife, in order to use the pre-registration website, you must have a Professional Status of either Pharmacy Student UK or Pharmacy Student non-UK. If you are eligible to apply for a pre-registration placement, please make sure that you select one of these options for your Professional Status. You can update this at any time by clicking upon the My Details button at the top of the screen.


Registering with Pharmalife

How do I register with Pharmalife?

The first thing you need to do to start your pre-registration applications is to register with Pharmalife. To register, simply click upon the Register button found in the top part of the screen.


Starting Your Applications

How should I get started?

It is important for you to get started on your applications right away. There are several deadlines that will approach quickly and you will appreciate the high speed of access that your university computers can offer. Remember, you need to have entered your academic referee's details by 31 June 2008 and you need to have completed and submitted your 4 applications by midnight on 31 August 2008.


Academic Reference

Who is my academic referee?

Your academic referee is your pharmacy university tutor or other academic at your school of pharmacy who is familiar with your work.

OSPAP Students
We usually ask for an academic referee from a UK School of Pharmacy tutor but there are different arrangements for those studying an OSPAP course as your tutor may not know you well enough at the time of the application. When you select your school of Pharmacy on the CV please make sure that you selcet the OSPAP course option. You will then be given a range of different options for your academic reference. You can select from:

  • My tutor is willing to provide a reference now.
  • My tutor doesn't know me well enough yet but my non-academic referee is a British employer who is willing to give me a reference. My tutor may be approached at a later date when they know me better.
  • I do not ahve a tutor or employer who can provide a reference yet, please inform the hospitals that I have had references from my home university validated by the Royal Pharmaceutical Society. My tutor may be approached at a later date when they know me better.
I want to change my academic referee but cannot.

If you are unable to update your academic referee’s details on this page that means that we have already requested a reference from this academic referee. Unfortunately, you are not able to change your referee. If you feel that you have outstanding circumstances, please email us your request at prereg@pharmalife.co.uk. If you made a typo in the address details, do not worry because we are going to contact your referee electronically via email, not through the post.

When I view my application I cannot see my academic referee’s details.

You cannot see your academic referee’s details on your application or your academic reference. Under Data Protection laws you have a right to see your academic reference upon request. In order to view your reference, please request a copy from your academic referee.

Curriculum Vitae (CV)

Which email address should I use?

It is very important that you enter a reliable email address that you can check throughout the summer in the Email Address field. Hotmail is not the best email account to use because oftentimes emails are bounced back because mailboxes are full or Hotmail thinks that the message is spam. If your email address is not reliable, you will miss important information regarding the application process.

Which address should I use?

It is very important that you enter a reliable address where you can be reached in September 2008. Hospitals will contact you in varying ways, some will phone, some email and some send information via post. Make sure that they have an accurate address to send information to you.

I am an overseas student and have different educational details.
If your educational details do not exactly match the format of the UK system, please do the best that you can in the provided space.

What is Other Qualifications?

If you have other degrees or qualifications that you feel are relevant and important to your application, please click on the Other Qualifications button and complete the information as appropriate.

How do I add a new job?

To add a new job, simply click upon the Add New Position button. A new window will pop up where you can add your job details. If for some reason you do not see the new window, it may be hidden behind another window that you have open. To find it, simply minimize the windows that you have open until the employment details window appears.

How do I delete a job?

To delete a job, simply click upon the Delete button for the position that you would like to delete. Be careful, once you delete a position you will not be able to retrieve it.

How do I re-order my jobs?

Jobs are automatically placed in date order (according to the From and To dates that you have entered). You are unable to change this order.

How do I update job details?

To update a particular job’s details, simply click upon the Employer Name. This is a link that will open the details page for this position.

Who should I enter as my non-academic referee?

Your non-academic referee should be someone in a position of responsibility who can comment on your work experience, competence, personal qualities and suitability for the post. Preferably this will be an employer. Alternatively, it could be an instructor or a supervisor from an extra-curricular organisation. Please note that personal references such as friends and relatives are not acceptable unless they have employed you.

When will you contact my non-academic referee?

Your non-academic referee may or may not be contacted by your hospital choices. They will not be contacted to include a reference in your application – only your academic reference will be included in your application.

Criminal convictions

You will be asked to declare if you have ever been convicted of a criminal offence or received any cautions, reprimands or final warnings. Any offer of employment is subject to a satisfactory disclosure from the Criminal Records Bureau. Failure to reveal information relating to any convictions could lead to withdrawal of an offer of employment. Your employer will undertake the Criminal Records Bureau check after offering you a place. If you have any reason to think this may cause a problem, please discuss it with potential employers at interview.


Choosing a Hospital

How do I choose a hospital to apply to?

To choose a hospital, find the hospital that you would like to start an application for. When viewing the hospital details page (the page with the hospital name in an orange font at the top of the page), click upon the Create Draft Application button at the bottom of the page. Please note, you need to have first created a first draft of your CV. The Create Draft Application button will not appear if you have not entered a first draft of your CV.

Looking for a Preregistration Position in Scotland or Northern Ireland?

Please note: Pre-registration training in Scotland and Northern Ireland are covered by seperate appointment schemes which operate at different times from those in England and Wales.

Northern Ireland
For further information on pre-registration training in Northern Ireland refer to http://www.psni.org.uk/preregistrationtraining/preregistrationtraining.php

Scotland
For further information on pre-registration training in Scotland refer to http://www.nes.scot.nhs.uk/pharmacy/prereg


Profiles

How do I add a Profile?

A Profile is your answers to questions about your experiences and qualities. To add a profile, you must first select a hospital to apply to by clicking upon Choose a Hospital from the left-hand bar. Once you have chosen a hospital, you will see it listed in the Draft Applications box on Your Applications page. To add a profile, click upon ‘Add’ under the profile column. You may create a new profile for each hospital that you apply to or you may re-use a profile that you have already created.


Submitting Your Applications

How do I know if I have successfully submitted my applications?

Once you have submitted an application, you will automatically receive a confirmation email and the hospital will move from the Draft Application box to the Submitted Applications box on the Your Application page. Additionally, if you go to the home page, you can see how many applications have been submitted in total in the status box.

How many applications can I submit?

You may submit up to 4 applications. You can create as many draft applications as you like, but you will only be allowed to submit 4 applications in total. Please select your hospitals carefully. You will not be able to change your mind once you have submitted an application.


Rank

How do I rank an application?

Ranking your hospital is the last step in the process. Once you have finalised all of your application details and are ready to submit your hospital application, click upon the Submit button. A small box will pop up and ask you what rank you would like to assign the hospital. After you have chosen a rank and clicked on 'OK', you have successfully submitted your applications.

Do I have to assign a rank to an application?

No, you do not have to assign a rank to an application. You may decide to rank all applications, rank some or rank none. It is up to you.

This is a tricky decision but we can only offer the following general advice. Some hospitals, especially those that are very popular and have the * symbol in the National Recruitment Scheme booklet and on this site, use the ranking system to assess your keenness on working for them. Some hospitals, especially the smaller ones, may not take notice of the ranking but it is NOT possible for us to advise you on which hospitals do and which do not. If you are really keen to work in one or two of your chosen hospitals, you are encouraged to use the ranking system and your profile to indicate that to the hospital. In any case, it is a good idea to indicate to a hospital, in your profile, why you have applied to them.

If you do not wish to assign a rank, when you submit your application, choose 'No Rank' from the ranking list.

Will the other hospitals that I apply to see my application ranks?

Yes, every hospital that you apply to will be able to see the other hospitals that you applied to and the rank you assigned to each hospital.


Home Page

Why did my status on the home page not change from 'Incomplete'?

To change the status of your Academic Referee Details from Incomplete to Complete you need to enter your academic referee details by clicking upon Academic Referee in the left-hand bar. Enter your academic referee's details (including a correct email address) and click upon the Save Details button. It will take one working day to change your status from Incomplete to Complete (so long as you entered your details before the deadline of 31 June 2008). Once your status has changed to Complete we have contacted your referee electronically for a reference.

Why is my status on the home page 'Late'?

If your Academic Referee Details status is 'Late' it means that you have successfully entered your academic referee's contact details but have done so past the 31 June 2008 deadline. There may not be enough time for us to contact your referee and obtain a reference prior to the deadline for forwarding your application to your selected hospitals. Therefore we may have to forward your application without an academic reference. Hospitals are unlikely to look favourably upon students who don't meet deadlines so make sure you submit your Academic Referee Details on time.

Why is my Academic Reference status 'Incomplete'?

If your Academic Reference is assigned an 'Incomplete' status, yet your Academic Referee Details is assigned a status of 'Complete', we are waiting for your academic referee to complete your reference. We will remind your academic referee of an outstanding reference at least once, however, it would be best for you to follow up with your referee as to why he/she has not completed the reference. If your referee has lost the email requesting the reference, please send us an email on prereg@pharmalife.co.uk and we will resend the reference request.

How do I submit applications?

To submit your applications, you need to have selected your hospitals, finished your CV, written your profiles and submitted your applications by midnight on 31 August 2008. To submit your applications, go to Your Applications page and click upon the Submit button for the hospital that you want to submit. Assign a rank (or No Rank). Once you have successfully submitted your applications, the hospital name will move from the Draft Applications box to the Submitted Applications box. You may apply to as many as 4 hospitals. The website will not allow you to submit any more than 4 applications.

I submitted my applications but the number is not updated.

If you believe that you have submitted your applications, but the number of applications on the home page has not been updated, it may be your computer's cache (basically your computer doesn't refresh your screen for efficiency reasons). To clear your computer's cache, in MS Explorer go to Tools, Internet Options, on the General tab in the Temporary Internet Files box click upon the Delete Files button to clear your cache. In Netscape go to Edit, Preferences, Advanced, Cache, click on Clear Memory Cache and then click on Clear Disk Cache.

If clearing the cache does not solve your problem, it is likely that you have not submitted your applications. Please try again. If the problem persists, please contact us on prereg@pharmalife.co.uk .


Preparing for Your Interview

You have made it this far and just one more hurdle lies between you and the pre-registration position you want. This is a time to be well prepared and confident.

Before the interview you should remind yourself of the details of your application.

The following sections will help you prepare for those interesting questions and prevent falling into those bottomless pitfalls.

Common Interview Questions

· Tell me about yourself.

· What is it that you want to do?

· Why do you want to work for us?

· What do you know about us?

·  Why did you study pharmacy at university?

· What was your favourite course? Why?

· Which two or three accomplishments have given you the most satisfaction? Why?

· What contributions could you make in this position?

· How have you handled a major crisis or problem?

· What do you like to do in your spare time?

· Who else are you interviewing with?

· What are your career goals for the next 5 years? The next 10 years?

· How do you work with others?

·  Are you a leader or a follower?

· What is your ideal career path?

· What do you think about the current pharmacy-related news (i.e., pharmaceutical companies merger, etc.)?

· Is there anything you would like to say to close the interview?

Questions to ask the interviewer:

· What are the unique opportunities in this job?

· To whom will I report?

· Who are the key people I would work with?

· On what criteria will I be evaluated?

· What are the organisation's greatest strengths and weaknesses?

·  What will be my responsibilities in a typical day?

Interview mistakes:

· Poor or inappropriate personal appearance, grooming or hygiene

· Not asking any questions

· Lack of interest or enthusiasm

· Lack of knowledge of the company or industry

· Mentioning of salary and benefits too soon

· Lateness

·  Poor eye contact


Work permits

You will need a permit in order to work in the UK if you are not a United Kingdom (UK) or European Economic Area (EEA) citizen and do not have any evidence of entitlement to enter and work permanently in the UK i.e. settled status. This will be a different permit that enabled you to study at university in the UK.

If offered a pre-registration post, your NHS employer will need apply for an appropriate permit on your behalf and will therefore require further details from you. For up to date information please visit www.bia.homeoffice.gov.uk/workingintheuk/ as guidance on applying for these permits may change.

Please note that for certain countries, there may be additional restrictions that will necessitate a further application for 'Leave to remain in the UK'. An updated list of thse countries can be found on the above website. Please also note that it is your responsibility to obtain the 'Leave to remain' permit and you will need to do this before you starting your pre-registration training.


Waiting to Hear from your Hospitals

You should hear back from your hospitals by late September or early October 2008. If you have not heard from your hospitals by 3rd October, please phone the hospitals directly. Unfortunately, Pharmalife does not have any data on your application progress - only your hospital does.